1. What if an item I want is out of stock?
If the item you desire is currently unavailable, kindly reach out to us by using the message button and inform us about it. We frequently replenish our stock and there is a possibility that we can arrange to have more items available for you.
2. Is it possible to cancel or make changes to my order once it has been placed?
If you require assistance with canceling or modifying your order, please contact us as soon as possible after making the purchase. We are dedicated to helping you and will make every effort to address any concerns you may have regarding your order.
3. How should I take care of and wash your products?
To obtain specific care instructions and washing guidelines for each product, kindly click on the "Care Instructions" tab that is provided on the product page.
4. How do I determine the right size for me
To find the perfect fit, simply hover over the size chart button on the product page. This will display precise measurements and guidance to assist you in determining the right size for you.
5. What payment methods do you accept?
We accept payments through PayPal, major credit/debit cards, and convenient options such as Apple Pay to ensure a smooth checkout process.
6. Are your products sourced in an ethical manner and designed with environmental sustainability in mind?
We take pride in the ethical sourcing of our products and prioritize environmental sustainability. Although we do not explicitly label our products as environmentally friendly, we adopt a conscientious approach by avoiding mass production and maintaining limited stock. This ensures that each item is exclusive and no product goes to waste.
7. What is your return/exchange policy?
Our return and exchange policy is updated monthly, it is always available on our website.
